How Your Chiropractic Practice Can Respond to New Digital Demands
The next generation of patients can grab an Uber, order groceries, pay bills, and complete most daily errands on smartphones. Patients reach for their devices first to schedule chiropractic visits, communicate with care providers, access their records, and more.
According to one survey, 81% of patients would schedule a doctor’s appointment online if they could. Another poll discovered that 49% of patients are frustrated with providers that don’t offer digital solutions. Additionally, 41% would consider switching providers for online access.
Given these statistics, it’s worth asking: Does your chiropractic EHR software let patients schedule their own appointments? Pay their bills?
A chiropractic cloud software system built for the next generation of patients needs tools that make staying engaged easier. And with an increasing demand for more accessibility and transparency in chiropractic care, it doesn’t stop there.
As technology and consumer expectations continue to shift, chiropractors face the decision to adapt and provide modern solutions. Here’s how ChiroSpring 360 is leading the way and giving practices the technology they need to meet growing demands.
Digital Two-Way Communication
Many systems allow for the ability to work with third-party vendors to send out appointment reminders, which is something many offices have come to rely on. But what if the patient tries to reply to that appointment reminder? Where does it go?
A software system built for your practice will allow you to send and receive SMS communications directly inside your single platform, reducing missed messages and increasing patient trust and compliance.
It’s no secret that staffing has been a major challenge in the past few years. Many offices are losing long-term trained staff and finding it challenging to replace and keep talented staff. Consequently, this has increased the demand for software programs with enhanced patient communication tools and features that streamline front desk operations.
As such, there’s a reason they’re so sought-after: Imagine a software that will notify patients as they arrive, giving them a link on their mobile phone to check-in. They can check in, make payments, send messages, leave reviews, check patient records, complete forms, and more—all from their own mobile device.