Key Resources for Chiropractors from ChiroSpring

Product & Features

What devices does ChiroSpring run on?

ChiroSpring works on any device from anywhere.

What are some of the main features ChiroSpring offers?

ChiroSpring provides every feature needed to run your practice, no matter what size. ChiroSpring includes online scheduling, online intake, appointment reminders, billing, claims, ERA auto-posting, SOAP notes, care plans, integrated payments and so much more.

Do I have to pay for software updates?

No, you don’t have to pay for software updates. Software updates are part of your subscription and come at no added cost.

What features does ChiroSpring offer for security?

ChiroSpring has numerous security features, many not found in any other practice management software.

Advanced user permission. Block access to any area of the software including a specific app or portion of the SOAP note
Encryption at rest as well as in transit. We use the same encryption technology as online banks.
Patient data is not saved on your computer (outside of data you manually export)
Automatic log off
Administrator controls
Strong password requirements
Audit log
PIN requirement (when enabled) for signing SOAP
Automatic 24/7 data backup

Can I create care plans in ChiroSpring?

Yes, we have Best-In-Industry Care Plans. Create templates for convenience. Then add an individual care plan for a patient. Set discounts based on pay in full or pay upfront and generate an estimate. ChiroSpring tracks how many units of a product/service have been used and how many remain.

Does ChiroSpring contain specific chiropractic clinical information?

Yes, ChiroSpring comes pre-loaded with more chiropractic clinical information than you’ll likely ever need because it has been designed and tested by chiropractors. Not only that, using our custom Macro App you can create your own Macros to fit the individual needs of your practice.

Does ChiroSpring support online billing?

Yes, with ChiroSpring you can submit claims with a single click. Plus, our integrated payments will automatically reconcile, boosting accuracy and saving you loads of time.

Does ChiroSpring calculate copay, coinsurance, and deductible for me at the cash register?

Yes, ChiroSpring is smart enough to estimate what the patient owes at the cash register. It will accurately let you know exactly what the patient owes based on their copay, coinsurance or deductible. It also adds any previous balance to their total so you never miss getting paid.

Does ChiroSpring support having multiple providers and with different specialties?

Yes, ChiroSpring is ideal for multiple providers, whether you have the same or different specialties. Common providers include chiropractors, licensed nursed practicioners, massage therapists, physical therapists and more.

Does ChiroSpring support treatment plans?

Yes, ChiroSpring not only supports treatment plans but will prompt you if you forget to create one. We even support a treatment plan as simple as PRN (as needed).

Can ChiroSpring handle multiple practice locations?

Yes, ChiroSpring sets the standard when it comes to multiple locations and providers. The bigger the better.

Support

How long has ChiroSpring been in business?

ChiroSpring has been in development since 2011. We launched our software in 2013, and today, we provide the industry’s best cloud-based chiropractic software and best software overall.

Will there be technical support anytime I call?

We have technical support available Monday through Friday from 8:00 a.m. to 5:00 p.m. central time. You can quickly open a support ticket via email 24/7.

Is training included in the price?

Yes, training is included in the price. We provide not only access to all training videos for as long as you are a customer and our 24/7 Help Center, but you also receive 4, 5 or 6 hours of live training depending on which package you select.

What happens to my patient data if I quit my subscription to ChiroSpring?

We would hate to see you go, but your data is your data and we'd walk you through your options.

How many computers can I use ChiroSpring on?

As a cloud software, each user can login from any device, anywhere. You can easily check your calendar on your phone, at home, or in the office.

What measures does ChiroSpring have in place to ensure I do not submit charges to insurance that are not ready to be billed?

Charges cannot be billed to insurance until the provider has signed the SOAP note and posted the diagnosis. Because insurance requires charges as well as diagnoses on the CMS-1500 HCFA, we will not let you bill them until both of these conditions have been met.

Can I customize my calendar in ChiroSpring?

Yes, each user can personalize their calendar to be ideal for them. Also, we save the preferences for each user, so when you login, you can see the calendar the way you prefer.

Getting Started

How do I get started with ChiroSpring?

To get you and your practice the ideal solution, we recommend scheduling an initial demo. In the discovery meeting, we'll learn all about your practice and recommend the ideal configuration for your practice. Of course, if you are the decisive type, simply visit our pricing page and select the package you want. 😀

How was your company founded?

ChiroSpring was founded in 2011 by Dr. Chrissy Albery, DC, who like you was looking for chiropractic software to run her practice. Dr. Chrissy quickly discovered no good software options existed as they were missing features or too difficult to use. Chrissy formed a team of software engineers and other doctors to create ChiroSpring which launched in 2013. Today ChiroSpring is used by thousands of chiropractors and is the industry’s preferred cloud-based chiropractic software.

What is the cost of ChiroSpring?

With ChiroSpring, we offer you various packages at attractive prices. Please reach out if you need assistance in selecting the ideal package for your practice. Check out the pricing page for more info.

Is ChiroSpring easy to use?

Yes, ChiroSpring was designed with simplicity in mind from the ground up. You will not find a better software experience anywhere.

Is ChiroSpring customizable?

Yes. The software is fully loaded with everything you would need. However, you can edit or create your own SOAP Macros. Online Intake questions can be created. The entire Edit SOAP process can be tailored to meet your specific needs.

Do I need to install anything on my computer?

We are a 100% cloud-based software, so no installations are needed, plus you get to enjoy all the security benefits of the cloud.

Is it true I can cancel my subscription to ChiroSpring at any time?

We offer an option for no contract which means you can cancel at any time.

Can I have my data transferred from my previous software into ChiroSpring?

Yes, absolutely! Having migrated thousands of practices from various systems, we are quite good at maximizing your current data. During your initial consultation, we'll discuss your options.

FAQs, Videos, and Resources for Chiropractic Offices

Resources for chiropractors
and their staff

Articles

How to Adapt to the Next Generation of Patients

Online Intake Forms: Environmentally Friendly Solutions

Why Every Patient Communication Channel Matters

FAQs

Product & Features

Support

Getting Started

FAQs, Videos, and Resources for Chiropractic Offices

Resources for chiropractors and their staff

Articles

How to Adapt to the Next Generation of Patients

Online Intake Forms: Environmentally Friendly Solutions

Why Every Patient Communication Channel Matters

FAQs

Product & Features

Support

Getting Started

Resources for chiropractors
and their staff