Chiropractor Software: Must-Have Features and Benefits

5 Minute Read Time
March 14, 2023

Investing in the right chiropractor software is one of the most important financial decisions you can make for your practice. EHR solutions, when implemented properly, can help your business grow and thrive for years to come. However, there are a few things to take into consideration when choosing one. Today’s businesses increasingly rely on data to drive innovation and deliver personalized services and experiences for their customers. The same goes for the business of chiropractic; to provide high-quality care for your patients, you need to have access to data.

A good chiropractor software should enable you to securely connect and access data from anywhere in real time. This is one of the key benefits of cloud-based EHR: it enables doctors to view, chart, and modify patients’ health information on any device, improving the overall quality and efficiency of the care process.

Here are more features to look for in a chiropractic EHR system.

Online Scheduling and Client Management

EHR features, such as the ability to schedule and manage patients online, have been shown to enhance operational efficiencies and enrich patient experiences.

Online scheduling allows patients to book appointments twenty-four hours a day, at their convenience, using internet-enabled devices. This is a great feature to have in a chiropractor software, since over 42% of customers prefer to schedule appointments online, while about 34% like to book appointments after business hours.

Cost is another factor to take into account when evaluating an EHR system. A study by Canadian Healthcare Technology shows that it costs an average of $1 to $5 to schedule appointments by phone, more than 20% of the total cost of operating a health clinic. Online scheduling could help eliminate that. When selecting a chiropractor software, it pays to invest in a system that supports online appointment scheduling and client management.

Online Intake/Patient Kiosk and Appointment Reminders

The first contact that a practice has with a patient is via the intake process. Ensuring that patients’ needs are attended to quickly is critical to building a lasting relationship.

Online intake minimizes the need for paperwork and allows patients to do the heavy lifting of filling out applications, freeing up time for staff to focus on more high-level tasks.

As a chiropractor, time is one of your most valuable assets. If you can find a way to improve patient care while minimizing the time spent on mundane administrative tasks, you’ll have more time for business development and projects that will take your practice to the next level.

So, it’s crucial to acquire chiropractor software that can help you automate patient intake and assessment. An online intake that helps patients list the problems that they are experiencing before meeting in person ensures that time is spent more efficiently during visits.

An EHR system with online intake capability:

  • Eliminates the need for paperwork
  • Reduces waiting time
  • Improves patient experience
  • Helps cut down on overhead costs
  • Has the subjective portion of SOAP done by the patient
  • Facilitates fewer no shows to help the bottom line

Ultimately, allowing technology to book patients and remind them of appointments can lower your costs and increase your patient visits, thus increasing your overall gross revenue.

Fast and Audit-Proof SOAP Notes

As a chiropractor, it’s ideal to have chiropractic software that will enable you to write your SOAP notes faster and has the tools to ensure that you’re meeting compliance in the event of an audit. A good chiropractic software should do both.

With ChiroSpring, one of the most advanced chiropractic EHR software:

  • You can write your SOAP notes by tapping a few buttons.
  • Content such as diagnosis, charges, and other subjectives automatically populate into the current note. Exams can be populated from any previous note with the click of a button.
  • Subjective portions, such as complaints, medications, allergies, problems, and patient intake, can be done with the online intake/patient kiosk.
  • Tools are in place to ensure that the charges for the visit match the content written in the SOAP note.

As your patients fill in the intake form, that pertinent information is added into your SOAPs, so it automates that part of the process to free up your time.

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Easy Billing Process

A good chiropractor software automates the billing process for your practice. ChiroSpring has advanced billing features and can help your practice in the following areas:

  • Automated claim creation when SOAP notes are completed
  • Pre-scrubbing of claims to check for errors
  • Direct submission through SFTP to your clearinghouse
  • Tracking unpaid charges by aging or add notes to them
  • Automated reconciling through ERA posting

Your front desk staff needs a simple billing process. You don’t want them to waste time creating claims or correcting errors. In addition, if charges are left unpaid, this results in lower collections, which can hamper your practice’s ability to grow.

ChiroSpring allows you to have a full 360-degree view of your billing process so you can see what’s paid and what’s not.

Safe, Secure, and Redundant Data Backup

Data backup is becoming increasingly important in healthcare. With the growing threats of ransomware and cyber-attacks, you can’t afford to leave your patient health data unguarded.

With ChiroSpring EHR software:

  • Data is backed up 24/7 in multiple locations.
  • Ransomware viruses will no longer be a threat to you.
  • Hackers cannot get patient data from you because it is not stored on your own server.
  • You don’t need to worry about a computer crash causing lost patient records, which could ruin your business.
  • Data backup is automatic.

Many organizations have fallen victims to ransomware attacks. It’s terrifying to have to pay thousands or millions of dollars to cyber-attackers in order to regain access. Recently, the University of California School of Medicine was attacked by cyber-criminals and reportedly paid more than $1 million to regain access to its system.

It doesn’t have to be this way. Ransomware attacks won’t be a concern when your data is backed up in the cloud with ChiroSpring.

Advanced Reporting to Track Growth and Manage Your Practice

The ability to keep track of all aspects of your business is vital to generate growth in today’s data-driven world. CHIROSPRING can help you do that. You can:

  • Track patient visits and trends.
  • Manage inventory and monitor reports.
  • Track provider earnings or even employee earnings based on their wage.
  • Monitor missing patients to get them coming back in.

If you have the right report system to monitor your practice, you can reduce office staff (who might currently be manually pulling or tracking data) and conduct payroll much easier because CHIROSPRING comes with a timeclock app that calculates employee wage. It also tracks provider earnings in cases when providers are paid on a percentage of their collections. For practices that sell multiple products, you can set par levels and reorder points, and a report will tell you what you need to order. This keeps inventory as low as possible to avoid overstocking and waste.

ChiroSpring is an all-in-one practice management and EHR system built specifically for chiropractors to help them regain face-time with patients, spend less time on back-office tasks, maintain a limited staff, and save operational costs.

To see how ChiroSpring can help you simplify how you manage your practice, reach out to one of our specialists today!

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