Features and Benefits of EHR and Practice Management Software
During the early 1980s, the healthcare industry started to adopt electronic health records (EHR). It was not until 2000, though, that healthcare providers began looking for practical EHR systems. This need followed a wave of healthcare providers making medical errors and causing patient deaths. As part of President George W. Bush’s State of the Union Address in 2004, computerized health records became a requirement. That call launched the EHR revolution. This guide discusses the features and benefits of EHR and practice management software available through ChiroSpring.
EHR Has Virtual Location Benefits
A pain point for many medical professionals, particularly those in the chiropractic field, is not having multi-location support. Using ChiroSpring means medical professionals can access a database that allows them to virtually toggle back and forth between locations.
These EHR and practice management software features are beneficial because medical professionals can generate reports by one or more locations that provide accurate tracking of finances or growth. Toggling between locations enables medical professionals to see where their business needs to improve and where things are running smoothly.
Another benefit of EHR and practice management software is that it is unnecessary to enter patient information more than once because there is a single database supporting each location. Not only does this feature save time for the staff, but it also means that the front desk workers can focus on other tasks. This benefit also helps enhance the patient’s experience, which contributes to acquisition and growth potential.
The Benefits of a Visual Front Desk
Tracking and managing patients throughout each visit must be a streamlined process. Using a visual front desk allows the staff to color-code visit types, allowing them to be identifiable at a glance. There are several benefits of having a visual front desk.
A Complete Practice Management Solution
Working with a visual front desk makes it simpler for medical professionals to check patients in and out. For example, ChiroSpring has a patient flow option that allows medical professionals and staff to visually move patients into rooms. This feature makes it easy to identify their type of visit and move them to the awaiting checkout column when they are ready to visit the front desk.
Every chiropractic office wants a streamlined workflow, especially if a patient needs consultation or an adjustment. Use the software to create room identification, such as check-in, treatment, exam, X-ray, and massage rooms. Setting up this patient flow allows staff to move patients seamlessly through the workflow, from check-in to awaiting checkout.
Another benefit of streamlining workflow is that if patients miss their appointment, they are moved automatically to the “missed” column. This feature also includes a visual queue, a black dot indicating if a patient confirmed their appointment or completed their online intake. Seeing this information in real time saves a significant amount of time tracking and following up with patients.
Complete Schedule and Intake Online
Completing the scheduling and intake process using EHR and practice management software saves time for the office staff and the doctors. For example, it could take office staff up to thirty minutes to complete the intake process using traditional methods. When multiplying that by how many new patients a practice receives, that is a significant amount of time.
Online scheduling allows patients to book appointments in real time. Patients love having this control because it enables them to see what is available and schedule appointments when convenient for them. As an added benefit, ChiroSpring’s settings allow doctors to customize appointment types and availability. That enables patients to know when they can see a certain doctor and for what services.
Before arriving, patients can complete the intake process online. Not only does that save time when patients arrive, but it also prevents them from having to complete any paperwork while in the waiting room. After patients complete the online intake, their information and all relating data populate into the visit’s SOAP notes.
Going paperless declutters offices by allowing office staff and doctors to upload all documents and images to a secure dashboard. This means there is less of a chance of records getting misfiled or turning up missing. Paperless solutions also make it easier to share information with patients upon request.
Secure and Streamlined Billing Processes
ChiroSpring offers a streamlined and straightforward billing process that is also secure. For example, when medical professionals write a SOAP note to create a claim, it is scrubbed before submission. It is even possible to use CHIROSPRING’s secure FTP to directly send claims to any clearinghouse. Because it only takes seconds to reconcile electronic remittance advice, there are no doubts about what is paid and what is not.
Take your chiropractic business up a notch by going digital for patient management, scheduling, intake, billing, and more! Implement EHR and practice management software today.
ChiroSpring is an all-in-one practice management and EHR system built specifically for chiropractors to help them regain face-time with patients, spend less time on back-office tasks, maintain a limited staff, and save operational costs.
To see how ChiroSpring can help you simplify how you manage your practice, reach out to one of our specialists today!