How to Offer Kiosk Payments
The process of accepting your patients’ payments with an iPad can be tedious if the kiosk isn’t integrated with your practice management system. With an iPad that’s disconnected from your patient and financial records, you’re left manually keying in amounts and processing financial reports, which can cause significant errors.
Using an integrated practice management system makes it easier for your practice to offer the convenient check-out convenience your patients want. For example, ChiroSpring Pay’s patient kiosk is tied to all patient data, including their payment information, for the fastest check-out processes. If their cards are already on file, they can pay at the iPad without presenting their physical cards—making kiosk payments even easier for them.
Then, it does your practice a favor by automatically populating payment records into your Practice Dashboard, allowing you to monitor financial reports and keep an eye on your bottom line.
Easy Online Payments
Your patients pay for everything else online, so chiropractic services should be no different. In particular, paying online offers convenience, flexibility, and security. Patients can make payments at any time, from any location with internet access, without having to physically visit your office or call. This saves the time and hassle of in-office payment processing—so it’s not just for your patients, but for your staff, too.
Plus, patients can set up online payment plans to automatically recur, which can help them stay on track with their treatment plan and finances. This can be beneficial for your practice, too, since you’ll receive predictable cash flow.
How to Accept Online Payments
There are a couple of ways your practice can complete online transactions. For one, you can use a practice management system with an app that accepts virtual payments. Secondly, this type of software should also enable you to send virtual statements via email or text messaging (SMS). Once bills are paid, they should then post back to your software, allowing you to maintain your financial records.
With online payments, your practice saves time and minimizes errors associated with manual processing. And, importantly, patients will appreciate saving time by not having to pick up the phone, stop by your office, or mail in a payment.
Any way to help patients feel comfortable with managing their payments is beneficial to your practice in the long run. It lets patients know you’re prioritizing your care, and it ensures you get paid on time.
By offering subscription-based care through memberships, you can package your services into a cost-saving bundle that patients can afford. Then, they can choose which memberships suit their needs and make monthly payments towards them.
It’s also an effective way to bypass the burdensome insurance process. This not only makes receiving payments more predictable and less stressful for your practice, but also removes the troubles patients may encounter with their insurance.
Also, it’s worth considering how common memberships have become today. If modern society has proven anything, it’s that subscriptions are dominating the market and transforming how businesses offer goods and services. Your patients are already paying monthly fees for razors and groceries, so it’s likely they’re willing to do the same for their health.
How to Offer Patient Memberships
To start offering memberships, it’s easier to rely on an integrated system that stores patient information for you. Otherwise, you’re manually keeping up with details that you don’t have time to monitor.
With a platform like ChiroSpring, your practice can customize memberships to include certain services, quantity of services, costs, and more. And since patient records and payment information are already captured within the system, your practice doesn’t have to manually enter data into a spreadsheet.
ChiroSpring Pay: Effortless Transactions for Better Patient Experiences
Overall, the best way to manage your practice’s payments is to implement a software solution like ChiroSpring. Its payment processing tool, ChiroSpring Pay, offers reliable features that give you everything you need to ensure faster payments and improve patients’ experiences:
- NFC terminals designed to accept fast and easy one-tap payments
- A payments kiosk that integrates with patients’ records and speeds up the checkout process
- Online payments with virtual statements and an in-app payments functionality
- Customizable memberships that make your services more affordable for patients, helping them pay on time
- Automated payments for easy, hands-off payment processing
With ChiroSpring Pay’s essential payment features, your practice can improve the patient experience, be more productive, and establish a business that patients want to visit. And with predictable revenue and happier patients, you can finally start improving care delivery and growing the practice you’ve always wanted.
How to Become a Membership-Based Chiropractic Practice. (2023, January 4). ChiroSpring. https://www.chirospring.com/articles/becoming-a-membership-based-chiropractic-practice
McCarthy, D., & Fader, P. (2017, December 19). Subscription Businesses Are Booming. Here’s How to Value Them. Harvard Business Review. https://hbr.org/2017/12/subscription-businesses-are-booming-heres-how-to-value-them
Norton, C. (2022, December 5). Why Your Chiropractic Practice Needs Billing & Payment Software. ChiroSpring. https://www.chirospring.com/articles/why-your-chiropractic-practice-needs-billing-payment-software